Delivery Time

Delivery times are determined by the number of business days (Monday to Friday, excluding holidays) from the day your order is placed. These are estimated delivery times only and are not guaranteed. Please allow extra time for orders to be processed during public holidays and promotional periods.

Delivery Cost

Cost of delivery varies by location and method, and may fluctuate with the market. Delivery cost will appear in your cart at checkout.


Order Tracking

Order tracking information is included within your order confirmation email. If you do not receive tracking confirmation after 5 business days from the day you completed your order, please contact [email protected] for more information.


Customs Clearance

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. Any import taxes and duties charged are the responsibility of the customer.

Contact Us

Have related questions? Please email us at [email protected]